Kisan Gajadhar

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  • How can I raise a complaint?

    You can raise a complaint (eg. room is not clean, unpleasant smell, air conditioning was not properly adjusted, etc.) by contacting us via the Complaint Web Form, Whatsapp or call us for free on 08...

  • My luggage has been lost, what should I do?

    If your luggage is lost, go straight to one of the airline counters or a general service desk. Request a Property Irregularity Report (PIR) here. Enter the details of your luggage here. You can oft...

  • How much luggage can I take on the bus?

    During the bus trip you are allowed to take the following luggage: - 1 suitcase or travel bag of 20 kilos. The dimensions may be a maximum of 80x70x30 cm.- 1 piece of hand luggage of 2 kilos. It is...

  • How is this virus affecting the response time?

    Coronavirus has had a tremendous impact on our company , business and the world. The evolving situation due to COVID-19 (the novel coronavirus) has likely led to questions about what happens if ou...

  • Are my tickets valid?

    Yes, all tickets purchased through www.footballticketshop.com are 100% valid and guaranteed.

  • I have not received a confirmation email for my order, what should I do?

    First, please check your spam/junk folders to be sure it was not misdirected. If you don't find it, contact us to be sure your email address is working properly for us to communicate with you. You ...

  • How does a pick-up point works?

    You will collect your tickets at a designated location from one of our representatives, usually on the day of the match, and on some occasions, the day before.   Instructions with the address for ...

  • How can I know where I will be seating in the stadium?

    The category description explains the location of your seats, and the seating plan, when available on our website, shows the entire seating area for each category. When the seating plan is offered,...

  • Can I cancel my paid order?

    In accordance with our Terms & Conditions, and as stated on the order confirmation page, all paid orders are final and cannot be changed, cancelled or refunded. In case of an extreme situation, ple...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...